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Frequently Asked Questions / Policies - Legal
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Policies ... Please do not apply the forgoing to Linking outside this Web Site. (See) Web Site Legal
PACE owned New Wave Kids™ is a advertising free site: No other company is contained on this Web Site doing business other than us. We do not offer the sale of your information for mailing lists, or make you a part of any mailing lists, unless requested by you pertaining to our affairs. This site collects only aggregate information pertaining to visitors, including domain names visited pages, referring URLs, and other publicly available information. This information is used to help services to this site, and to customize the content of its pages, and is used only for the handling of website purposes. We will not mail you anything unless requested by response to a normal contact transaction. PACE does not share any information you may willfully provide with any 3rd party company ... All payment transaction information entered through this web site is done so through a secure server with SSL encryption. Use only as provided by law for legal purpose. Please Read: "Web Site Legal" through Link at the bottom of this page to understand when leaving this Web Site through provided Links Page, Security may vary in the use of 3 Party Programs provided through our Web Site, New Wave Kids™ Corner. All else stated above is as said and pertains only to this Web Site, New Wave Kids.com
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Discontinued / Products Return
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Discontinued Clothing Items: In the unfortunate event Clothing items are Discontinued, and failed Removal from our Product Line. You will be contacted as Quickly as your contact information can enable us ... Preferably your eMail Address (or) Phone Number "Optional" when at Store Checkout. A Full refund will be Forwarded the following business day are distributors make aware these circumstances. Product Return: Yes we offer replacement guarantee on all Damage Claims, or Shipping Error: You will need to return ship the product in it's original package, post mark within fifteen days of it's receipt starting the following day. Contact us Via E-Mail within 5 days of receipt of goods, Expressing Damage and the type of Damage that occurred in writing, is necessary for us to collect incoherence for the damaged product. We will reply within 48 hrs. Please leave your contact information, E-Mail or Phone, for a return number. You will be forwarded any shipping cost incurred by check along with, or followed by your replacement order.
Return Contact
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USA Payment Methods / USA Territories / International Locations
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USA Payment Methods: Visa / Master Card, Discover Card, and Debit Cards / Money Orders are fine also ... Just simply continue through the ordering process until it asks you to select your credit card choice. Then choose "Money Order" as a payment option and we will receive your order electronically. Then you can send your money order and as soon as we receive payment, Via Postal Mail, we will ship your order. Included contact information, eMail (or) Phone, and we will confirm receipt & shipment information.(International Locations) The only Product that is Shipped to International Locations are New Wave Kids™ Products. (New Wave Kids™ CD's - New Wave Kids™ Tee-Shiers - New Wave Kids™ Kite™Match Card Game - New Wave Kids™ Wall Clocks - New Wave Kids™ Pictures exc. (International Credit Card Orders): If your order is transacted in US dollars it is accepted, and or, excepting International Money Orders: USA Territories and International locations (Of): United States Territories, Virgin Islands - Bermuda – British Virgin Islands - Puerto Rico – Hawaii. (And International Locations) Of: Canada – United Kingdom England – United Kingdom – United Kingdom Scotland – United Kingdom Wales – Bahamas – Cayman Islands – Denmark – Dominican Republic – Finland – France – Germany – Greece – Greenland – Hong Kong – Hungary – Iceland – Italy – Jamaica - New Zealand – Norway – Peru – Philippines – Poland – Portugal – Spain – Swaziland – Sweden – Switzerland – Taiwan - Israel - Ireland ... International Orders: Are subject to a Base $2.00 Shipping Charge added to its shipping method total, and a Minimum Handling Charge of: $5.00 ... Shipments are UPS Worldwide ExpidtedSM.
Contact Us
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Adding Items To Shopping Cart / Shipment Time
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If you are having trouble ordering, adding more than (1) one, item to your Shopping Cart: When you select your First Product, a continue order display will inform you, that your about to leave a secure connection, (Click OK). There you will "See" (That Order). You then go back, through the (Back Button) to be able to return to our store ... do not continue any further with that first item, or (2) Second Item, if your are ordering, lets say (3) Three Items. If you have selected to calculate costs, the system will not let you back to chose your second, or third purchase. Only continue through with your purchase when you have added your last product choice. You can always back out of the order until you (Click Finalize Order). Your order will be shipped ... No later than, 3 Days. Usually within 48 hrs. Cretin products are shipped from different locations ... Product Arrival, may be Separate and arriving at different times. "See" Back Orders at: Clothing not Owned or Warehoused by PACE.
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General Shipment
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Calculate Cost: Are USPS Package Service Parcel - unless fixed at Flat-Rate. Shipping Cost of, New Wave Kids™ Products, FlatRate Shipping has already been calculated, (No Handling) Charge: New Wave Kids™ Tee-Shirts & Sailor Caps, Shipping $1.75 anywhere. (No Handling) Charge: CD eBook, Shipping $1.40 anywhere. (No Handling) Charge: Screen Savers, $1.40 anywhere, shipping is USPS ground. (Only) *QuickPick Book Directory, (No Shipping & Handling) ... There is a minimum, $1.40 Handling Charge on all Products we ship unless stated Differently as Above. There is a $1.25 flat Package/Handling Charge on Hard Cover Children's books; All run together in an order as one added charge - that is seperate from other items ordered. Some books that are of weights in several Pounds are calculated by a general Per-Total $3.75 Shipment & its weight, as can be absorbed into one single rate by products of the same calculation, as Toys - Clothing - Toy Wooden Boats & Collector Boats ... There is a, $3.75 Per-Total order charge and its weight on; Baby's 'N Things, Baby Dolls & Animal Dolls & Baby's Toy Gear, which can be absorbed by, Per-Total $3.75 order charge; All $3.75 Package/Handling charges run together as one Per-Total charge - that is seperate from other items ordered with lower charges. Bathtime Tub Toys has a $1.75 Package/Handling charge Per-Total order - that is seperate from other items ordered. No mater how many of these there are combined in an order the handling is still the same Per; that total order. And is the same rate $3.75 for: New Wave Kids™ ClubSpecials or, Applicable Box (or) Package Cost Charge. In all cases the Product cost is adjusted as to Accommodate this Shipping & Handling Charge as to ballance the same, its intended charge ... Our Handling Charge calculations are born by Drop-Ship Clothing and none of are products handled can be Shipped with a Clothing Order we do not carry, and has its own per-order cost and Incoherence charged to us, that is forward to you. We have gone to much length to be fair in our calculations we will have to suffer the Incoherence Loss, needing to avoid double incoherence charges on Products that can be combined in the same order. So if it seems that you should not be charged for Box/Package and (or) Handling Cost for a product that was able to, or did ship in another package, know we are handling the Incoherence for the order and would qualify as the same, Product Replacement if Damaged ... Clothing / Products other than PACE owned or Warehoused New Wave Kids™ Products. "See" CLOTHING / BACK ORDERS Not Owned or Warehoused by us to Calculate Costs.
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Delayed Order
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Delivery Time:
Depending on the ship to address ground shipping can take approx. 2 to 6 days from the date shipped (excluding weekends and holidays). If it seems your order is being delayed - Please eMail Us through: Contact Us. We will locate your delivery for you, and provide Shipment date, or Tracking information and delay information should there be any.
Contact Us
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Postage
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You the purchaser are responsible for all postage and shipping charges, Services and the exchange of needed information to render and complete service to the customer delivery expense. Except where Stated Different.
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Taxes / Charges / oneAcat™ & EverStar™
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You are responsible for the payment of, Incoherence charge where Applicable, all Sales Taxes, Services Taxes. You are responsible for any handling charges on clothing charged to us, and other products ... oneAcat™ Combo Specials, created when (A) is ordered, the discount Combo is created when (B) is added to the equation. The order in which this takes place dose not matter, but if Only one of the Items in a oneAcat™ Combo Special is ordered, the original Not Discounted Sale Price is Charged.
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BACK ORDERS
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CLOTHING / Not Owned or Wherehoused by us ... Shipment is UPS Ground (or) Subject to Distributor choice ... Handling Charges: On clothing not owned or warehoused by us, are subject to a $3.75 Handling Charge, Per Apparel Order Total. Between our Two Distributor, one charges us 25 Cents less than the above, the other charges us 25 Cents more, your charge is in-between both. Apparel Weight is rounded off to the nearest pound. BACK ORDERS: Orders Placed that are out of stock will be Required to remain on Back Order ... Our Clothing Distributors are working with Stock Warehoused in various locations and it would be Impossible for us to Communicate between You and Them, and their locations dealt with at the same time for each Drop Shipment Order we Handle. In this event we will make aware the status of your order, and forward information as it is communicated to us ... OTHER PRODUCTS / BACK ORDERS ... Products we Wherehouse and Ship subject to Back Order. Bosun Boats and, Baby's 'N Things Toys: Can take up to Three weeks to fulfill ... we will forward a Full Refund of the unavailable product purchase if desired in these events. Please Provide the proper contact information upon checkout so we can make aware your order status (or) if these, our Back Orders are unwanted, for our immediate response to your product refund.
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Product Support
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Please contact us for product assistance ... In the event assistance pertains to, a New Wave Kids™ CD... you may first want to take notice again that Auto Run must be Enabled to operate your CD since no installation is necessary. And that it has to be Run by Internet Explorer, and other system requirements specified at there sale location before purchase. Or simply check your CD (Help) file within the CD program on it's toolbar, (F1) is Operating Help. "If all else fails"
Product Support
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Web Site Legal: Terms And Conditions / Company Endeavor / Business Opportunity
Legal Notice
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